Our Policies

Privacy Policy

What information do we collect?

We collect information from you when you fill out a form. You may be asked to enter your: name, e-mail address, mailing address, or phone number.

What do we use your information for?

Any information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us better respond to your individual needs).
To improve customer service (your information helps us to more accurately respond to you by assessing your property before we call or email you back).

No phone number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Consent

By using our site, you consent to our online privacy policy.

Terms and Conditions

Should you enlist the services of Resolute Property Tax Solutions, your contract is irrevocable for the year in which it is signed and any cancellation in regard to subsequent years must be made in writing either by mail or email. Resolute Property Tax is hereby authorized but not obligated to execute Notices of Protest & Appointment of Agent Form, present protests before an Appraisal Review Board, negotiate and resolve disputed tax manners including correction of any errors, checking and filing for missing exemptions of any kind, requesting refunds for previous years' tax overpayments resulting for any reason, and/or negotiating a property tax valuation (assessed value) and/or amount of property taxes through any other applicable procedure. All warranties are disclaimed and Resolute's liabilities for any error, omission, action, inaction, statement or representation is limited to the amount of fees actually paid under contract. When context requires, singular nouns and pronouns include the plural. Resolute reserves the right to change a previously scheduled hearing date as needed or appropriate.

Refund Policy

Refunds will be given in the event that there is a miscalculation in tax savings or a services yielding payment are rendered that are not contractual.

Pricing Policy

Resolute will receive a commission in the amount of 50% (or any agreed upon promotional rate) of any and all property tax savings for current year and any recovered tax overpayments from previous years. Property tax savings is defined and calculated as the difference between the Noticed Value and the Final Value multiplied by the latest known tax rate, and/or tax reduction attributable to obtaining a missing exemption. The fee is due for each year for which tax liability is settled. Savings are calculated on the latest known tax rates per property. Costs for all administrative fees shall be absorbed by Resolute.

Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

When you submit data to through a form cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: info@resolutepts.com

Phone: (972) 674-3889